Please remember it can take some time for your bank or credit card company to process and post the refund too.

If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted.

GET STARTED Learn about pricing options Pick the best pricing option for your budget and needs with free and low-cost plans. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Give every educator and student the power of Office 365 Education on all their devices, including Word, Excel, PowerPoint, OneNote, Microsoft Teams, and free classroom tools. You’ll also need the receipt or proof of purchase. You can buy, download, and install Office Home &. To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. It includes the classic 2021 version of Microsoft Word, Excel, PowerPoint, OneNote, and Teams. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

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